Great service, only place with the parts I needed, postage was a bit high but delivery was prompt and communication was excellent ...John Birkett
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The product was exactly what I wanted however, the delivery was not. Despite e-mailing to say "NO" to leaving the item at a neighbour, another to arrange delivery on a Friday we had a trial deliver on the Wednesday before and then to cap it all an eventual delivery on the day before we had arranged - BUT LEFT WITH A NEIGHBOUR!! ...Michael Dickens
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Would use this company again. Answered queries same day. Contacted about delays and kept up to date with delivery. ...Miranda varnam
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Slower delivery than competitOrd but more attractive price ...Paul McFadyen
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Service was excellent with the goods being delivered promptly.The items for my coal effect fire are just what I wanted they are now in place and the fire looks like new.I discovered your website whilst searching for above items and I found it easy to understand and to order goods.I would recommend it to anyone. ...Richard Baillie
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My order came on time, havent had chance to use them yet, but very pleased with the service so far. Thank you.
...Jean Morgan
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Goods delivered, in good order, on date that had been stated. Excellent customer service and great prices. Highly recommended! ...Veronica Launn
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Received item and happy with product, but delivery took ages. Thanks ...Salvatore Bambino
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My order arrived next day which was great. But the item had to be signed for. I fortunately returned home otherwise I would not of received it. I was not given a tracking number so I had no idea when the order would arrive. Also on the website it asks where to leave the order, but this is useless as the delivery driver needs the items to be signed for. The logistics need some serious attention if your going to charge high costs for delivery. ...Mr Timothy Hedley - T.A.Hedley Projects
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item was damaged so had to order a new part. ...David Borthwick
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