The online system was easy to use and the order came within 2 days - great service 😁 ...J M Whittam
|
Very Good, all parts ordered received in good condition and when promised
With thanks
Colin Barnes ...Colin Barnes
|
Mytub goods delivered very fast even non standard items
Courier rang when was outside our building. Highly professiona
service. Will use My tube in future.
Ladi
Mitie TFM ...Ladi Mitie tech fac management
|
Excellent service throughout with good communication re delivery. Correct product delivered promptly within two days of order. ...David Standing
|
Delivery as expected and good communication.
However, long delivery time of 2 to 3 weeks. ...John Plumbly
|
I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent ...Andrew Henderson
|
Would not use again although delivery was free waited far to long 2 weeks ...Peddarsway bed and breakfast
|
The part that I ordered took longer than expected to get from the original supplier but the guys at myTub kept me up to date with progress as they got updates from the supplier. Gratefully appreciated.
Paul ...Paul larmour - Paul Larmour
|
Great communication and brilliant product. ...Kelly Govier - MD Govier Electrical Engineering Ltd
|
Very helpful and efficient. Traced a replacement Bristan soap dispenser and arranged for courier delivery. Prompt service and to be recommended. ...Geoff Sanders
|