|Communication was first class.
Reaction to problems was superb.
Products took a little while to come but some of them were a bit obscure.
Overall a five star experience and I would gladly use again.
|Not delivered on time, as for some reason item left off van.
However, customer services dealt with it quickly and efficiently, calling me back to keep me updated. Item was then delivered the next day.
|Prompt delivery and good customer service on the phone. Thanks
|Great service & package arrived earlier than I thought. Only trouble is Dishwasher complettely broke down whilst waiting on the part, so had to buy another. Will you take the spray arm back into your stock as packet not even opened. Please let me know, as I will send it back if I can have a refund.
|Apart from a misunderstanding regarding delivery dates, which may have been my fault, your communication was friendly and informative, which we appreciate. We did enquire whether there was a more efficient way of you sending a very small product to us in the post so my only suggestion would be a more economic postage price in addition to your standard. Thanks and regards.
|Excellent service, good prices, great comms and fast delivery of quality products. Website a little awkward to search through, but bearable.
|Wow, what amazing service! My order was scheduled to be delivered in 2 days. I called up and told Christine that it was really urgent. She said she would do what she could. It arrived in just over a day, which was incredible service.
Thank you and well done, MyTub!
BR, Gerald Kingsbury
...HK Wentworth Ltd
|Some minor issues with delivery but quickly and professionally resolved.
Will definitely use this supplier again.
|I ordered the product I needed on Tuesday and it arrived on Wednesday. What fantastic service - thank you!
|Excellent service and delivered with no damage and on time - definitely use mytub again!