Toilet seats were poor quality. Dont think they were genuine roca toilet seats as advertised.
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Hello
I have spoken with the delivering branch and these are indeed genuine Roca products.
You are very welcome to return them for a full refund.
I will be calling Roca today to give them your feedback and ask their comments.
Regards
MyTub
...Mick Malone
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i found the service very good and and would use this company again
... d.l.westwood
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thank you for a speedy and efficient service, My filters are working perfectly
...Julie Partridge
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Thank you for keeping in touch throughout the process of ordering this obsolete model, from factory in England, to safe delivery, Wednesday as promised, at warehouse in Paisley. I was very suspicious it would not arrive or their would be vagueness as to the order in the warehouse, which would have meant an irate husband, who had made a 25 minute boat journey and motorway drive, calling me to "deal with it". That scenario did not happen and the young gentleman at the warehouse carried the heavy basin to the car boot without being asked. Thank you for your calls on the morning as promised, your frequent e-mails, and your courtesy . Well done team Mytub, and all you kind young people, your Mums should be proud of you. Regards Patricia Girard
...Patricia Girard
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Hi,
Thanks for a positive shopping experience. Good communication and goods arrived well packaged.
...Fiona
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Good service arrived earlyer than I expected
...Julie Kemp
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I ordered the product I needed on Tuesday and it arrived on Wednesday. What fantastic service - thank you!
...Caroline Green
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Excellent service, kept me regularly informed of order status & order delivered on stated day
...karen brogan
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Fast, efficient and good advice regarding obsolete equipment. Well done Mytub!
...Stewart - Stewart
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Service was very good and was happy with the price paid. My purchase was unfortunately broken when it was unpacked, but MyTub arranged a replacement within 24 hours.
...Andrew Clack
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£
£25.94 
