Toilet seats were poor quality. Dont think they were genuine roca toilet seats as advertised.
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Hello
I have spoken with the delivering branch and these are indeed genuine Roca products.
You are very welcome to return them for a full refund.
I will be calling Roca today to give them your feedback and ask their comments.
Regards
MyTub
...Mick Malone
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Deborah , in the office was excellent and very responsive to the delivery failure. You were let down by your supplier , however it would not put me off using you again . Good Customer service overall. thanks
...Pike Martin
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Great service. The Product was delivered from a local plumbers merchant.
Highly recommend.
...Alison Mitchell
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Arrived on time , exact product as described
...Stephen Utting
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Many thanks. Very swiftly delivered.
...Chris Bushnell
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had a good look around internet , yours was the best price and postage , you have to shoparound and well done mytube you got my order and manythanks
...christopher tomczak
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Every think is ok thanks
...stewart norris
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Your website is very clear, easy to use and quick! I have saved it as a favourite for future reference.
...Bob Delaney
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Hi MyTub, Order has been delivered now all present and correct. Thanks for an excellent service.
...Tim Feltwell
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I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin
...Emma Sproat
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£
£322.57 
