Disappointed at cost of delivery to here, but MY Tubs are not alone on this. Was how ever relatively pleased with the alternative offered and the rest of the customer service given. Prompt replies to e-mails and helpful staff with the asked for notification when the goods were ready for uplift. Would use again if required. ...Fiona Laing
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Very happy with service provided, products delivered on due date with no problems.
Particularly appreciated the email updates on availability and shipping, and will buy from you again in the future.
...Steve Guy
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Great service , had a problem with delivery but this was addressed very quickly and a replacement sent out next day at no extra cost
Would definitely recommend and use again ...Janet
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Great service. The Product was delivered from a local plumbers merchant.
Highly recommend. ...Alison Mitchell
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Part came on time. Service brilliant at half the price of other competitors. A big thanks. ...robert carmichael
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I received my order on the 7th July, which was the date confirmed. so I was happy with this.
Before I actually made the purchase, I made various queries regarding the product to ensure that it was the right one and Jeannette who dealt with my queries was very responsive, patience and helpful.
I am happy with my purchase with my tub as not only I received great customer service, you are also the cheapest I could find.
Thanks
Jennifer ...Jennifer Chan
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item arrived,when unpacked found minor defects ,still waiting for replacement.
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Hello
Sorry for any inconvenience, a replacement should be with you Monday morning.
Regards
MyTub
...Neil Watling
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I was really pleased with the service. My order was processed and delivered quickly. I will definitely use MyTub again in the future. ...Nick Cox
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I placed an on line order for replacement parts for my 5 year old boiler. The process was very simple and efficient. My Tub kept me well informed as the order was processed and dispatched including notice of the day of delivery. I can recommend this company. ...nigel - warren
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Delivery time on items when first ordered was rather long and when only one turned up instead of 2 I was worried.
No need, the replacement came through very quickly
Overall a satisfied customer
...Lesley
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