Within a few hours of placing my order, I received an email back informing me that the item was out of stock, both with mytub and the suppliers, and that the best expectation was 3 weeks. I received an email update when the item was back in stock, with a promise for next day delivery, which was carried out perfectly, in the morning. I feel well treated by mytub, and would happily use them again. ...Phillip Edwards
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Received thank you albeit longer than expected. ...Keith Foster
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My order was delivered by Plumb Centre, Ipswich on date given. The fragile gaskets were undamaged but could have been better protected with a stiffening layer of cardboard. There was a bonus: 4 reels of PTFE tape which I had not ordered! Any ideas who missed out
Thanks anyway. Regards. Keith ...Keith Norman Harrison Bailey
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Really great customer service - we changed our minds about the bath model and they were only too happy to accommodate. Staff were polite and efficient at all times. Thank you. ...Emma West
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Received the parts in perfect condition. Although there was a delay, I was kept informed at every stage. Great service! ...Morag Dobbin
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absoloutley brilliant service,providing parts from fujitsu that them and the climate centre say are obselete ...jonathon cooke - na
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The heating controller was a direct slip-in replacement for the old version I had been enjoying over very many years, and is working well. The only problem with the old one was that the control button for the CH function was becoming very intermittent. ...Colin Colby
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Fabulous customer services, very helpful advice for a domestic customer and layperson, fast dispatch and goods as ordered. Thanks, judy ...Judith Nicholson
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Great service. Delivered as expected on time. Very nice replacement unit. Thank you ...victor weatherly
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Wonderfully efficient. Thank you. ...Mr Robin Hooper - Tar Hinton Farms Ltd
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