Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio
...David Pawson
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Excelent service will shop with them again
...Stephen Paul James
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Item delivered on time and is just the job matched existing taps in bathroom.
Good service and no problems
...Kenneth Manners - None
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I regret that the small half aeration tube was in three pieces. I should be grateful for a replacement.
------------- ------------------------- ---------------------------
Hi
Apologies for this Dr Payne, i have now ordered a replacement in for you and it is expected to arrive on friday. We will check this for you and be in touch as soon as the replacement is ready.
Regards MyTub
...Dr Reginald Brian Payne
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Very prompt delivery and goods at the right price
...John Humphries
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The bath was delivered on time but I have not had a chance to check it yet as it is being fitted on Boxing Day by my son. Hopefully everything will be ok. The service by the company was first class with their delivery so I am sure that the bath will be ok. Many thanks
...Janice Simmonds
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The service was perfect. Debra on your sales team saved the day by sourcing an ire
That no one else in the uk could. Life. Saving!!
...Wave crest
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Thank you very much for your excelent customer sevice we were kept upto date from the time we ordered our boiler to the day it was delivered.
J cornwell
...OC
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First class service but very surprised to receive the item in its normal factory box with no packaging to protect it
...John kingston - J Kingston electrical engineers
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Very happy with product ordered, but was not very happy with paying £12.50 for postage seeing as I ordered on 18 Dec 2010 and only received item 5 Jan 2011.
...Clive Orchard
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£
£938.50 
