Very pleased with your service. The radiant for my gas fire fits perfectly, arrived on time, well packed, all went smoothly - thank you! ...Julia Vellacott
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Many thanks - superb responsive service. I urgently required a spare part and was able to collect it same day from a local outlet. I will recommend you to everyone! look forward to dealing with you again.
...Dave Clapham
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Arrived earlier than expected but better than late. In good condition and colour. Very pleased. ...Mrs V Harris
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Excellent service and correspondence. Quality products at sensible prices, will definitely use again. Thank you. Tommy ...Victor handley - H
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All good. Excellent service ...Peter Dickeson
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The service was excelent, the goods arrived within 3 days.
the product was as shown and described on the web site
I would recoment mytub 100% ...Anne Langley - Langley
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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive. ...Conor Donnelly
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Within a few hours of placing my order, I received an email back informing me that the item was out of stock, both with mytub and the suppliers, and that the best expectation was 3 weeks. I received an email update when the item was back in stock, with a promise for next day delivery, which was carried out perfectly, in the morning. I feel well treated by mytub, and would happily use them again. ...Phillip Edwards
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I was pleased with the service. I was first given an estimated delivery date, and later confirmed. Emails were promptly responded.
Thanks to mytub. ...Daljit Singh
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Great service. Quick delivery. Well packaged. Will be using again. Would recommend. ...Mr Greenwood
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