|Was very impressed by your efficient service and for all help in trying to track Dimplex spare part. Thank you to all staff involved. Elizabeth Burden
I have had two orders with you, both now delivered. The first one was somewhat delayed and on the second one, over £25 and hence postage free, an attempt was made for me to pick the order up myself or pay extra for a carriage charge due to distribution. I queried this and it was withdrawn and some free tape included with the order. The people I dealt with via email were prompt and polite in their responses.
...MR P KELLY
Thank you very much in turn for your help and promt correspondence - excellent customer service! (Please show this to your line manager)
|Although you initially only sent half the number of items presumably because of stock levels it was appreciated you sent these earlier rather than all later. Good price as well. Thanks!
...Mrs A J Rippingale
|A great service and speedy delivery, excellent.
...Mark Alcock - Milspeed ltd
|All delivered on time and in good order.
|Very pleased with the amount of communication regarding my order. delivered on the estimated date and phoned 30 minutes before delivery.
Excellent service, would use again.
...MRS SANDRA WEBB
|Very quick and efficient service. It was great having email updates letting me know when the package was sent and the expected delivery day. A much better experience than my local plumbing centre where the customer service is dismal. Thank you. Well be back if we ever need anything else.
...Mrs G G Murden
|Very rapid action in providing the correct item at a convenient collection point. A good price too compared to elsewhere. Good communications all round.
High standards and a reliable service provided for confident internet transactions.
You tick all the boxes, many thanks.
|Many thanks for your help dealing with this order. We had some difficulties and had to refund hinges and order a new seat but the help from your team was fantastic. Would happily recommend myTub to anyone.