There was no photo of the item I was looking to purchase, and within 10 mins the customer service team had uploaded a photo - really helpful and quick delivery turnaround.
...Jenna Jones - Photonic Measurements
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This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really.
...Ian Grosvenor
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The service and communication was excellent and your web site was easy to use. Many thanks.
...Nick Gibson
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The replacement part was received on time and has fixed the problem - many thanks!
...Mr Andrew Rogers
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Received my order as promised today
May I compliment you on your Customer Service
Christine has kept me well informed of every step of my order and I have found this most reassuring. It is very rare to get such good service - Thank you
...Paul Hickling
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Great price and received the following day, will use again!
...Michael Downes - Bower and Child Ltd
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Very happy with the product and service from my tub, the customer service is second to none.
Keep up the good work.
...matthew larsen
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Good service, goods arrived on time.
...Richard G Naden
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Excellent service for a great price. The delivery driver was very friendly and helpful too!
...David Butt
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very good service!
...stephen rothwell
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£
£275.42 
