|I regret that the small half aeration tube was in three pieces. I should be grateful for a replacement.
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Apologies for this Dr Payne, i have now ordered a replacement in for you and it is expected to arrive on friday. We will check this for you and be in touch as soon as the replacement is ready.
...Dr Reginald Brian Payne
|Excellent Service Many Thanks Paul
|MyTub did an excellent job, total satisfaction. Even though I originally ordered the wrong item, they were happy to help replace it with the correct one.
|Ive had really great customer service from My Tub - helped me track down the right toilet seat, even checking with the manufacturer and delivery etc all worked well. Thank you
|Pacakge delivered on time. However, the packaging was opened and in a sorry state when delivered. Lucikily there were no missing items.
|I ordered some coals for a gas fire which included delivery, but due to the delicate nature of the coals you would not deliver I dont know why you show something on you web site that you cannot deliver. You then had to re credit me for the delivery cost. The item was then sent to another distributer which I had to collect from.
All this took me numerous phone calls and over a weeks wait I would have been better going straight to the local distributer.
|I placed my order, the price quoted could not be beaten by any other supplier,and the part arrived well within the time quoted. Excellent!
|Thank you for the good communication and the fast delivery of my radiators . Was a real pleasure buying from your store and youve become one of my favourites.
|I have received great service from several people of this compnay, all patient clear and very very helpful, as I am a women have no knowledge in unvented cylinders things were explained to me clearly without being annoyd by the number of times I had to call or email, and for that reason I purchased my cylinder from them because I know I can get a good service