order received complete and on time with your usual efficiency. thank you
...peter richardson
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Good price, but took 3 weeks to arrive. Too long!
Good communication from customer services though
...MARTIN SEYMOUR
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Dear Sirs , I ordered two springs but only received one . Would you please supply the second spring , as ordered . Many thanks . DM Fenn .
...Mr D.M. Fenn
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Briilliant service thank you very much. Good communications.
...Amanda Cairns
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really fast service, quick delivery and informative website. Was able to find out what loo seat I need from the 100s available, which would not have been possible without your guidance. Thanks!
...Rebecca Keane
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I found the service excellent ordering at 2pm and having delivery for 9am the next day, especially as we required the thermocouple urgently, the only thing i would suggest is if the items could have had a picture also just make sure it looks the same because I found with my searches that my particular item varied a great deal for the same model fire and it would help tremendously to be confident of ordering the correct item.
...Peter Robinson
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There were a couple of problems, but the staff were outstanding in seeing the situation resolve, they were really helpful. Thanks
...elaine.willett
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The product came in good time
...Stephen Carson
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The wording Does not have an automatic price update please enquire really means the price quoted on the page is meaningless. I checked the stock on the system and received an email saying the item is in stock. The system allowed me to order and pay at the price shown but I was then emailed and asked if I really wanted this colour and if so the price was 50% higher because it was a special order!
As far as Im concerned I was offered goods for a price, I accepted that offer and paid that price and then was told the price is significantly higher. I dont consider this to be good practice and recommend the wording be reviewed.
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Hello
This is a very valid point and one which will get addressed thanks. Price on application may be needed to preven
...Susannah Leyden
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Excellent service as usual - order delivered promptly, on specified date and by very helpful driver.
...Ms S E Ellis
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£
£275.42 
