Out of stock on one item but called to keep me updated about the delay ...Alan Stenhouse
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A company that looks after its customers and does everything possible to complete their order . First Class ...I.E.Ralph
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Good service, order received in time stated. ...william arnold
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Decided to purchase the required item at mytub due to the very cheap cost, mytub easily undercut Bristan by approx £35-40 (I am now beginning to wonder how Bristan can justify their high charges). And as an added bonus, mytub offer free delivery on orders over £25, a rare treat amongst suppliers these days.
However, my initial delight was short-lived. An estimated delivery of 10 days...surely you can do better than that. In fact, if it wasn't for an email on the 5th day to the support department regarding the order, it probably would've been longer than 10 days, since the order hadn't been processed.
Once the order was processed though, the part arrived within 2 days. A perfect match for the removed item, and it installed without any problems.
So, despite the rather long waiti ...Andrew Thompson
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All as planned, great service!! ...Martin Shepherd - Shepherd Contracting
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Excellent service
Quick with a response to a problem
Will definitely recommend to family friends ...Di Evans
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Excellent response.Your returns policy however is not so good! I am still awaiting a response to return my firstwrong sized item despite 3 phone calls and promises of action. ...roger norman
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Very good communication. Delivery worked a treat. Excellent service. ...Sharon Harton
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Delivery was very fast even for the item shipped to the Philippines. Placing the orders were very easy. ...RUFINO B. TIANGCO
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Excellent service thank you ...John Underhill
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