Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
...A Randall
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All good, especially the comms - many thanks and much obliged. Steve ...Stephen L Wakefield
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Took forever to arrive but excellent communication regarding timing etc throughout. Driver called on day of delivery to advise how long he would be. Product in perfect condition and fits as expected. We would definitely use the service again. ...Karen Moizer
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Products were received quickly and I was informed of the order status every step of the way ...Despina Fletcher - Vale of Aylesbury Housing Trust
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Very prompt service - delivered when expected and all in tact!
Many thanks and much appreciated. ...Chris Eversfield
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Many thanks for your help Little known Ideal Standard part was traced for me successfully. ...John G
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Initial queries answered promptly. Order received next day. Thank you. ...John Hoppitt
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Order received as promised, everything in order and in perfect condition. Price very competitive, would not hesitate to use your service again or recommend to others. Thank you.
...Heather Gardham
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We are very pleased with the quality of your products, the service delivered to us and the prices we are paying.
Many Thanks
Darin Loxley ...Turnleys Ltd
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Excellent prompt service and very good communication.
Would recommend. ...Chris Willis - Chris Willis Contract Services
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