Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio ...David Pawson
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Very good value and delivered in good time. I would definitely use My Tub again. ...Greg Denton
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Great service. Regular communication. Order arrived on time. Id recommend mytub to anyone.
Alex ...Alexandra Dalton
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I received the part next day and the part works. It is an obselete part so I did, there can be no doubt whatsoever, pay an inflated price. I am glad, however. to have the part and there are only a few left in the country so we’ll done Mytub. It arrived in a manufacturer’s box, well packaged. I have the part an I-76 controller and my Uponor underfloor wet central heating system is working. I am grateful to mytub for having the part, and I must say the staff were extremely polite and kind and pushed through at speed the order. I did pay £12 to get it in the 1-2 day delivery facility and in fact it arrived the next day. Super chuffed. I would not hesitate to recommend them and I’m not easy to convince with these type of transactions. Faith buoyed up. Thank you, indeed, Mytub. JHJ ...Janice Jackson
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Excellent service at good price - thank you. ...M.B.Services
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Excellent service with speedy delivery. ...Carol Hanney
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Fantastic service, a great help on the phone, and super fast delivery during Covid-19 ...Nucleus
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Very efficient and effective operating methods, excellent! ...Stephen Allen
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Yes I have received all my order. I would like to complement you on your speedy service and excellent communications. ...Paul Tasker
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Good website- easy to use. Fast delivery. Product as described and good value. Thanks ...Lindsey Dougall
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