Service was excellent and lots of other retailers should be able to offer this level of customer care - product got a minor depression caused by a knock in transit and the company was keen to exchange for a perfect item. Thank you - Im very pleased with the item having made the swap. ...Peter Hooper
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Easy ordering good service. ...David Lake
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Fine, just fine! Thanks. ...Rose Arthur
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thank you for a very good service. you were able to source a cistern for me which was proving difficult to locate. It arrived on time and undamaged.
Saved my bacon
Thanks
Steve ...s sutton
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Excellent service, great communication, would definitely use your company again ...michael cooney
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My feedback has to be positive, I had exactly what I ordered delivered the next day as advised without any hasle.
My compliments on a great service, Thanks ...David Bonnell
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great fast delivery kept me updated with emails and even had a phone call to state what time ! well done folks keep up the hard work
many thanks
...fiona duncan
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Good service, some glitches on the web site – account not behaving properly – but a very welcome quick response to sort things out.
Overall, positive and friendly. ...Paul Beardmore
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All products I needed were available on the website. Easy to order and prompt delivery of goods. Very good price. Overall I am very happy with the service and I would definitely recommend My Tub to others. ...Lucy Giles-Townsend
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Re Delivery.
On the order form I added that the part could be left in a safe place.
Only to be told that it would have to be signed for.
When I emailed on the day asking for an idea of a time, I was told that the delivery was on its way but that you didnt have the drivers itinerary and couldnt give any time.
Eventually, late afternoon, the part arrived.
If Id have known that you had a tie with parts centre I could have picked it up at a branch.
All other companies I deal with deliver to a safe place nominated by me.
I wont say I wouldnt use My Tub again, but I would think twice about it. ...James Brannigan - James Brannigan
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