Was surprised by the lead time on our order of Twyfords bathroom furniture and sanitary ware but think this is down to Twyfords rather than MyTub. The order processing was very smooth and we preferred to receive the whole order in one delivery and on the date predicted. Delivery was on time and courteous. We especially appreciated the help of the support team to help process a return and credit of a faulty shower tray. Steve really adopted a personal touch to argue our case with Twyford and the refund was effected with minimal effort from us.
...Peter Morris
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On the phone, the respondent was not up to speed, but said to email, which was prompt and accurate.
...Ed Sirett - Make Do
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Item delivered as communicated, cheapest price i could find and good customer service.
...Hardeep Panesar
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Excellent service and excellent price - well done!
...Terrence Wheatcroft
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Amazing range of spares and the only site I could find that had the item I needed in stock. Good service and prompt delivery. My only gripe was that the delivery charge seemed a bit heavy but if you need the part you pay the price.
Thanks for your help
...Keith Hayter
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Superb service, thank you
...Anthony Grant
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Great product, great communications, fast delivery, many thanks!
...Lucy Perretta
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You had the 29 year old Thermostat x 3 that I needed for my old radiators. The price was fine. After a bad start with TNT delivering very inflexible and failed to deliver as requested, an alternative company to deliver was then slotted in very quickly and delivered with no issues. Product fitted no problems and works a treat. Email function on website very useful. I will use MyTub again for sure!!
...Mike Aiken
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good friendly service
...Stuart Hofstetter
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Thanks very much for the fast delivery of the wc pan for our sailing club. Excellent like for like replacement and great price.
...Stephen Hinton-Smith
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£
£275.42 
