|When the wrong product was delivered apparently the fault of the manufacturer that dispatched it, Laurie did a good job in sorting things out. It was nice to have the personal service - definitely came across as a real business that cared, not a call center.
|Happy with the product. Easy to order. Quick delivery. Good price.
|The programmer i ordered was as described, but had to wait a month before order arrived.
|Nice taps, delivered as promised.
A conservative delivery estimate which is achieved is much better than a shorter estimate not achieved - even if the former actually delivery lead time is longer than the latter i.e. if you say 5 days and it takes 7 days thats worse than saying 10 days and getting it in 10. Ideally of course you would reduce your estimated lead time 10 days to 5, or whatever and still achieve this shorter time.
|Your service has been excellent. The part I wanted has arrived and been fitted. Your customer service is excellent, keeping me fully informed at all stages. Thank you.
|Item received, very impressed with customer service, and will definitely use again.
...tristan shelton - Mr
|Many thanks for a swift delivery. Excellent service.
|A speedy delivery and very good service. MyTub kept me updated at all times.
|Wasted two days waiting for delivery, was lucky the third time. The only thing making me considering buying from this store in the future was the very prompt and helpful customer service. Overall not a good experience.
|Great Communication, prompt delivery, well packaged hope to do more business with