Although I did not find your website that easy to navigate, your Customer Services staff were very helpdful. They gave me the exact information that I needed to place my order. I was also pleasantly surprised to see the price of the items that I ordered through yourselves, and delivered by Plumb Centre, and the much higher prices shown for the same items on the Plumb Centre website! ...Michael F Harris
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great customer service as always kept informed buy email of when delivery would be made.
will always use my tub again as my first choice next time
thank you
...steve fiddes - rexel
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Awesome prices and fast delivery. ...Douglas McConnachie
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I found the Company MyTub very helpful, well priced and after my electrician found he diid not need the part, only an hour after I had placed the order, they canceled the order without a fuss. I shall certainly place them at the top of my list for future plumbing parts. B.rgds ...TERENCE MCSTAY
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Excellent product. Works well with my old Stoves Cooker. Good price, but I thought delivery was a bit high at Ł5.99 for something which is very light.
...Syed Razzaq
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Excellent service! Not the fastest but certainly the cheapest and in particularI was impressed by how friendly and helpful everyone was. ...Mike Tribe
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Excellent service thank you very much for sending so quickly. You have saved us having to have a new boiler. Would certainly recommend your services. ...Karen Chubb
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Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
...A Randall
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Got the right product in reasonable time at a good price - Thanks, ...Mr David Beattie
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The order was efficiently processed. communications were excellent. The items were delivered at the time indicated. The handling was appropriate for the fragility of the products in question.
Thank you. ...Stephen Watts
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