Disappointed, did not receive goods on date given. On further enquiry to My Tub customer service, adviser who was apologetic and took my details but did not phone me back with progress update, I had to re-phone for progress update and was advised by a more than helpful adviser that my order had not even been picked up by the courier for delivery and was awaiting dispatch. Had an e mail the following day with update on expected delivery date, unfortunately no will be home to receive goods on this date and will have to see what the courier does as I have been told the goods need a signature on receipt.
Not happy especially with the cost of £12 delivery charge. Post office do Special delivery next day service starting from £5 and order can be picked up locally if no one is home o ...Geoffrey LLoyd Evans
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After some delay in delivery due to being in lockdown and NHS requiring urgency on their washroom needs ,I was eventually given an acceptable date which got delivered as promised , so I am pleased with that . The product a washbasin tap was as requested and looks good . Yes I would deal with the company again as they keep you up to date with delivery progress. ...Trevor Gallier
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Received item and happy with product, but delivery took ages. Thanks ...Salvatore Bambino
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Excellent service, saved us a lot of money!!
Thank you ...Mrs H Petcher
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Excellent Service, all received, and very happy. ...Alan Bull
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Excellent service, kept me informed of expected delivery. Thank you ...Simon Morris
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Dear Jeanette,
Thank you very much in turn for your help and promt correspondence - excellent customer service! (Please show this to your line manager)
Best wishes,
...Haydn Stanley
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Delivered promptly and at a very competitive price ...Chris Brownson Architect
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Thanks for a hassle free order and delivery. ...Mr Alan Roper
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Good service in ordering and delivery
Thanks ...A Canning - ADC Joinery Dungiven
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