Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
...A Randall
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I was very impressed with the service you provided. I initially phoned for information and received very helpful advice, and was able to order the goods online and arrange local delivery at no extra cost. This is almost unheard of with online shopping, so thank you very much. I will definitely come back again.
...Roger Finbow
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Very good communication on progress and correct product arrived on the day promised. Thanks
...Adrian Holmes
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The "My Tub" order was delivered very quickly and exactly as ordered. Faultless sertvice.
...Jim Gardiner
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Very good. Thank you. Will use again.
...Olga Frame
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Good service and communication excellent, When you telephone My Tub you get through to a human being very quick!
...Cameron McDowall
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Fab service and thank you very much indeed
...Mrs A R HumeSmith
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best price on or off line many thanx
...james colebrook
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Hi
Just a quick note to let you know I have today placed the order, with special delivery instructions.
Excellent, easy to use web site !
Many thanks for your patience and help.
Regards
...Graham Buttery
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Prompt delivery and good customer service on the phone. Thanks
...Lisa Readman
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£
£328.11 
