I was most impressed with the service I received from MyTub. The part for my fire is obsolete but you managed to find it. I phonedand texted on three occasions and the ladies I spoke and received texts from were most helpful.
The only minus is more detail about the delivery service used would be appreciated. ...Marion Hazzard
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The item was deliverd in a reasonable timeframe and on the date specified and was significantly cheaper than the competition.I found the updates on the order satus particularly helpful. ...Victor Harker
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Although there was a delay in your obtaining the items I ordered, I was kept advised of progress with the order and it was delivered on the day promised once you had sourced the components.
Perhaps when there is going to be such a delay in this case 16 October to 11 November it might be fairer not to collect payment until nearer the known delivery date.
Overall I have found your service to be a good standard. ...David Beck
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item arrived,when unpacked found minor defects ,still waiting for replacement.
------------- ------------------------- ---------------
Hello
Sorry for any inconvenience, a replacement should be with you Monday morning.
Regards
MyTub
...Neil Watling
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Good service. On time and as required ...John Chester
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Having been without a boiler for several days, had the runaround from a well known national gas company and a wife threatening to divorce me and emigrate back to her homeland, your swift supply of a part, which mysterious the aforementioned gas firm couldnt source, was extremely appreciated.
In particular, I would like to commend Christine for her help and the urgency she clearly demonstrated. Without her actions we might still be shivering and by now slightly smelly.
With everything back to normal, the one downside is I get to keep the same mother-in-law!
...Barry Driscoll
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Mytub goods delivered very fast even non standard items
Courier rang when was outside our building. Highly professiona
service. Will use My tube in future.
Ladi
Mitie TFM ...Ladi Mitie tech fac management
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Thanks for keeping in touch on the delivery of this order. ...Pieter Knook
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I was really pleased when you didnt have what I ordered you suggested 2 alternatives which saved me messing about.
Very very good no body else Ive used does it. ...Bryan hodgson
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Many many thanks for your cooperation and understanding in cancelling the order.
We shall not hesitate to use your company again when the need arises.
Regards ...Sue Wardell
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