Was rather disturbed initially that the order would be delayed some two weeks or so. It was not an issue for me at the time as I keep spares of this rather unreliable and fragile item. However, if I did have a faulty part, I would have had much inconvenience.
Service itself was great. i was always kept in the loop about the order from MyTub who eventually delivered. ...Michael F Jones
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This was very good service and price. I think my tub order the part when the money is received and so the time to delivery is longer than if the items were being kept in stock. However communication via the website was good.
Overall I am very happy. ...Peter
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parts arrived as ordered on the day promised what more is there to say ...john hall
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Great price, quality product, prompt delivery, what more could a buyer want Excellent service all round from MyTub a well deserved pat on the back to all concerned. ...Terry Ryman
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Fine except for chaos regarding delivey. Slight damage two flanges bent but hopefully this can be rectfied without returning the goods. Reeserve judgement untill installation. ...Flow Dynamics Ltd
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EXCELLENT CUSTOMER SERVICE ST A GOOD PRICE. WAS KEPT ADVISED OF ORDER STATUS THROUGHOUT. WOULD HAPPLILY USE YOU AGAIN ...Laurence Forrester
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All delivered in good condition. ...Citibase PLC
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I ordered this same item just two years ago thermo couple for gas fire ordered it the at 3pm arrived 9am next day, this time taken a few days longer but no emergency so pleased enough about service, the only criticism I made then and am making now still no PHOTO image of the item being purchased it really does make a difference when you can compare it item that you trying to match, luckily I still had the same part number, but would illuminate some problems.
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Dear Henry
We have uploaded a photo now, thanks for the feedback.
Regards
MyTub
...Henry P Robinson
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Goods received in good time, thanks. ...Raymond Marshall
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My tubs service was a1 very quick and and simple the product was great did the job just as you would like ...G
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