The order was dlayed by lack of stock but i was kept fully informed. Very satisfactory ...Cedric Ashley
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Product matched expectation. Delivery was inconveniently delayed but service was exceptional.
I was kept well informed and knew mytub were proactively working to sort things out.
I would definitely recommend and use mytub again. ...Lawrence
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Good product at the best price I could find.
Excellent communication.
Fast delivery ...Colin Baker
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The service I received was excellent and I appreciated being able to alter the delivery date to suit myself, thank you regards Mike. ...Michael Reavy
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Very good. Aqua Lisa no longer available. MyTub 4 days and received.
...BH East - Devon Props
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Dear MyTub,
Your sales team, particularly Jeannette who I spoke to today, is superb, but your website leaves or left - I see it has now been updated much to be desired. I ordered the most expensive of two heat poles and ended up being delivered the other one. I have had to pay a returns cost of £38.51 - which I think is unfair. It would be nice to have this refunded.
John Hey ...John Hey
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item delivered promptly, really pleased with purchase and service ...J SAMPSON
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You have cancelled my order without explaining why ...Colin Harrison
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In spite of your advice that this delivery required a signature and in spite of my
presence in the house all day on Jan 16th the goods were not delivered.
On the morning of Jan 17th a neighbour brought the thermostats which had been left in their porch in full view and without your delivery man even ringing the doorbell.
We have the items but I do not consider this to have been very good service. ...Mr.I.M.Hutton
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Arrived on time as notified
Pleased with service ...R B WHITEHOUSE
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