I was really pleased to be able o find the exact toilet pan I needed on your site. Your communication was excellent. The toilet arrived promptly and in perfect condition. Thank you. ...Julia Horne
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Seat arrived correctly and on the date said at the order. So all happy.
Thank you. ...Stonebond Properties
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Very quick delivery once notified that the item had been sent. Seals exactly as described, easy to cut to size and fit perfectly. The only drawback was the wait between placing the order and it being despatched. ...Allan Wragg
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Thank you for seeking my feedback.
The first time the order was sent out parts were missing. Rather than send me the missing parts (weighing about 200 grammes), you sent an entirely new order in a box which is about 3 feet long and 1.5 feet square. And the courier who delivered it refused to take the old order away.
I am now sitting here with a very large box in my office with a brand new toilet seat in it. I would like to know whether I should dispose of it (rather wasteful) or whether you are going to collect it. Please advise. If you do not tell me what to do, I shall keep it for one more week and will then dispose of it.
As to the product itself, it does not fit the toilet well because the hinges raise the seat too far off the bowl, such that the weight is not distributed arou ...Robin
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Website was easy to use, found the correct part, ordered it. Is was delivered when predicted online and everythings working fine now. Thanks for your help. ...Martin Roskilly
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Easy web site to navigate and order. Fast delivery and excellent communication on order status. Superb Customer experience and service. Definitely recommend and will use again!! ...George M Bish
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Service as described and accurate updates regarding delivery date. Would use again for future requirements good value for money as was the cheapest option for part I required. ...Jonathan Wilde
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Unfortunately my parcel was delivered to the wrong address in Portslade. The gentleman who signed the delivery note made out it was for him although the address label was clearly for me in Southwick. The delivery driver was contacted via My Hub and was able to collect the parcel and bring it to me the next day. The parcel had been opened and there was no paperwork or fitting instructions in the box. It appears the man in Portslade did not know where he had put them. I do have to stress that when putting addresses into a sat nav the post code should be used as often road names occur in neighbouring towns. ...Frances Burt
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Delivery was received on the stated day.
Both customer service and delivery reflected a professional service, I would certainly use the company again ! ...Dennis Underwood
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Hi! I have received the item as expected. Is is aleady installed in my heating system and works fine so far.
Thank you very much!
Maksims Arhipvos ...Maksims Arhipovs
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