Sent the wrong part 4 days after scheduled delivery date - not so good so far! ...Shaun Moore
|
I had an excellent customer experience. When I phoned to find out if the target delivery date was as planned due to me not being available on that specific day, the customer service was very helpful and eventually it was arranged that I could receive delivery of the order on same day as I had I had phoned. Within a few hours the order was delivered. Top marks to everyone! ...Anthony
|
Item not in stock so I was disappointed with the delivery time but, otherwise, service and communication was good. ...Mr I S Cameron
|
good comunication and reqular updates. reasonably quick delivery. ...Arthur McKay limited
|
Was disappointed as did not realise when ordered that glass door for oven would take 15 days, and was not told that would have to drive to a parts centre (14 mile round trip) to collect it. The staff were polite and answered email promptly, however gave name of the retail park where to go for collection but not the name of the Parts Company. Fortunately I had asked in a previous email for the telephone number, so was able to ring the number and ask them who they were and where to go in the retail park. The item is what was ordered and cheaper than elsewhere, so would order again from MuTub, but would want to know how long is the wait before ordering, especially for an urgently needed part.
Thank you ...Mrs Catherine Dobson
|
Helpful assistant, fast safe delivery, Many Thanks. ...Mr Graham Farmer
|
Thank you for your prompt sevice, cannot fault you!!!!! ...Mrs L S Ward
|
Very good delivery service thankyou ...m.h.smith
|
Excellent service. ...Specialised Conservatory Systems Ltd
|
Thanks, nice quick and easy service. Great communication about every part of the order.
Cheers ...R Stevens
|