the water heater arrived yesterday with major parts missing the metal casing is scratched and dented - the box that it arrived in was very battered and looked like it had been opened and resealed. rang mytub straight away and was told that I would be sent a returns label to return the damaged goods, but I do hope a replacement water heater is also on its way.
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Hello
We are very sorry for any inconvenience, a new unit is being sent out today to you.
Regards
MyTub
...langley grammar school
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Excellent service in every respect. would buy from you again. ...Howard Briggs
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I was struggling to find a replacement for my toilet pan and then found out they were no longer made by Ideal Standard. I was lucky enough to have the model number and searched for it on my computer. Immediately I found what I wanted on you site. I ordered it on Friday at 4.30pm and it was delivered by 10.15 am on the Monday. Fantastic service, good price and the pan was exactly the one I wanted. All fitted now and working well. Thank you. ...Roberta Pyart
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Great service will recommend ...Diane Bindley
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Very quick delivery. Good communication excellent service.
It is good to know that there are places that sell good quality parts and not rip you off.
Thank you for your top service. ...chris samwell
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Service was excellent - kept fully informed.
Product fine, except that the Seat Pillars had no screw slot I had to cut my own.
No problem with the website. ...Mr LDJ Clark
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Very efficient service. You telephoned with an approximate time the order would be delivered and I received it well before that time. I will certainly use you again if the need arises ...SUSAN HOWARD
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Everything perfect! Quality and price the best and delivery speed amazing.
On my favorites now!
David ...David Pedder
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Part arrived 4 p.m. on 28.11.11 - fitted and working.
Will use you again if anything else breaks. ...Ian Rae
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To find and order the product I required on the website was very easy. I was kept I formed by email of my orders progress, quickly being given an estimated date of delivery, which was confirmed by a further email. Product arrived on day advised. The overall delirium was very quick. I would heartily recommend this company. ...Ian Jones
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