Ordered on Friday and arrived the following Monday. Excellent service - thank you very much ...Stella James
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Excellent service and communications. Provided Peglars items which most other merchants do not stock. ...Martin Weselby
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Unit received as described, within time frame stated. ...Iain Carson
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Took forever to arrive but excellent communication regarding timing etc throughout. Driver called on day of delivery to advise how long he would be. Product in perfect condition and fits as expected. We would definitely use the service again. ...Karen Moizer
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Redeemed by good customer service Thanks Deborah after wrong product delivered.
The wrong product was delivered but after a call to Mytub the correct part was delivered a few days later. You find out how much a company values its customers when theres a problem to sort out and Im happy with they way Mytub dealt with correcting the mistake. Thank you. ...James
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Good value, excellent comms and fast dispatch, would gladly use this supplier again, many thanks, Keith ...Keith Sutherland
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Item delivered on date promised at 7am despite being during peak Christmas period. Cheers. ...GEORGE SHEPHERD
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Again a brilliant service delivered on time kept informed throughout ...Peter Russell
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Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio ...David Pawson
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Order deliverd correctly and in good time. Delivery driver made exceptional effort to deliver. He walker 3/4 mile to house due to difficulty in turned his vehicle around. ...Alan Chaney
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