Thank you for the opportunity to comment on my order.
The people I have dealt with and the actual products are fine but the overall service I have received is the most chaotic of any internet order I have ever made!
To cut a long story short, a large number of e mails led to my order being delivered on 3rd September - or so I thought!
2 of the 3 items were actually delivered with no mention of the third.
After more e mails, delivery was arranged for pm today 7th September. Just to add insult to injury, The missing item was delivered at 11:20am and it was only by chance I arrived as the van was about to leave.
To sum up, my straightforward order took a stack of e mails, a lot of time arranging various people to wait in to receive it and eventually a bit of luck to complete it!
Overa ...David Morris
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Would use again, kept informed at every step, and item received very well packaged ...John Barrie
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Excellent service - Product came when they said it would and a very competitive price. Thoroughly recommended. ...Tim Mitchell
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Very helpful service. Found obscure tap valves for me. ...Steve Williamson
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many thanks, good price for part, good delivery, good communication, would buy from you again
...paul rushton
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Excellent customer service. Very friendly and helpful staff who kept me fully informed and the item was avalialble for collection as promised.
Competitive price as well so a very good buying experience.
Thanks,
Mick Gordon. ...Mick Gordon
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Great service my tub, thank you! ...Gillian Wass
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Mixer delivered today ahead of schedule which is good. Very pleased will be ordering more from you shortly
...David Foster
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Good service and communication excellent, When you telephone My Tub you get through to a human being very quick! ...Cameron McDowall
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Thanks for very good service and helpful team at mytub will continue to use mytub when i need to and will pass on your good name to family and friends kind regards paul.
...paul
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