Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
...A Randall
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Arrived on the day as promised. Excellent communication, price and all round service. My Tub My No.1 choice. Thanks
...Andy Blachford
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The sink arrived and was well packaged in a wood crate. We have not unpacked it yet. We will be inspecting this week.
Thank you for sending. You were great to work with.
jim
...Jim Petaja - Avish Lane Const.
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Dear Mytub, your service was superb. Your comms excellent throughout. The item received in double quick time which was most appreciated. Thank you.
...Paul Kernan
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Very impressed with delivery time updates via email.packaging excellent.fantastic service.will order again.
...p richardson
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Order arrived on time as promised. Thanks, good service.
...Neil Westwell
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Goods received very promptly. Contact by telephone was efficient and helpful. Only problem was trying to pay with credit card, only resolved by BACS payment. These comments apply to previous order last week too. Thank you.
...Brian Townley
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Great service - very happy.
...Gerard Crawford
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Great service thankyou. The first time I have used mytub and I will be using again.
...malcolm davies
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Thank you for my delivery it arrived at Plumb base in Cardiff and has been picked up. Very fast and efficent service
...Wendy Moore
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£
£27.59 
