Many thanks - superb responsive service. I urgently required a spare part and was able to collect it same day from a local outlet. I will recommend you to everyone! look forward to dealing with you again.
...Dave Clapham
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Very many thanks to Jeanette in Sales for all the extra trouble she went to checking product suitability for me. Excellent customer service, much appreciated. ... Paul
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Fifteen pounds postage for a piece of plastic the size of a cereal bowl... It did arrive next day though, and I couldnt find them available anywhere else. ...james folkes
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Thanks Jeanette for the reply - have been very impressed with the pricing, ordering and service received form your company, and will certainly recommend you to friends !!!
Thanks again
Mr & Mrs Falconer ...Mrs Falconer
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excellent service agents also very helpful thanks. ...MR LAMI EL-NAKIB
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Having waited in all day I received a phone call from the carrier stating that you had sent 1 by 1 unit instead of 1 by 4 pack of water filters. Is this correct. They also state that delivery will be some time tomorrow. Apart from this problem it has been a pleasure dealing with you. I appreciate being kept informed as to order updates
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Hi Peter
I apologise for the mix up in the delivery I have contacted the branch and they assure me your order has been re-ordered. The manufacturer in error thought there was only item on your order and so only sent us one filter. The branch say they sent the one item to yourself until the others came into stock. However the 4 items have been reordered and as ...Peter D Allum
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HI.. Thanks , we received the part. A bit disappointed that the part took longer that the original estimated time because my customer had 2 options -
One supplier was cheaper but estimated a longer delivery period by a few days and your product was dearer but estimated a quicker delivery. So he chose the dearer but quicker delivery option which ended up taking longer than the other cheaper supplier had advised.
I appreciate that your delivery time is an estimate, but shame it couldnt have been a bit more realistic.
Yours, Allison ...JOHNSTON COMBINATION BOILERS
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Excellent and helpful staff,thankyou ...JohnPeterson
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Very good service, was kept informed by email on delivery date.
Very satisfied with the sink. Would use again. Thank you ...wayne botley
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Part received, good delivery time. Havent fitted yet but looks to be just what I need and at a good price. Thank you and will use you again. ...Andrew Martin Whitton
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