The boiler flue part I ordered from mytub arrived by courier on the promised day and time. However, when I opened the box on the evening I found the part was damaged. As I had not checked the part when it was delivered I was expecting a lot of hassle to get it changed. However, how wrong can you be After just one e-mail to notify mytub of the damage they quickly resolved the issue by delivering a replacement part to me and arranging for the courier to pick up the damaged part, and all this on the day before a bank holiday weekend! Due to their brilliant after sales service and good prices I will use this company for all my future plumbing needs. Companies who treat their customers like this deserve to succeed. Give them a try, Im sure you wont be disappointed.
...John Cooper
|
Excellent service, thank you
...june bowden
|
Unfortunately, the CD valve of the Tristan 06732COMPL thermostatic cartridge was found broken when it was delivered.
------------- -----------------------------
Hello
Sorry for the inconvenience, I understand this was immediately resolved with a replacement.
Regards
MyTub
...Xiaobao CHEN
|
Great service at reasonable price.
...Colin Mendelowitz - CJMPM Limited
|
Excellent service and communication
Good price
Well done
...Edward French
|
Excellent customer services. Very fast response to e-mails.
I shall use you again and recommend to others.
...Brenda Bell
|
Excellent customer care and service from your front office staff.
...John Douglas
|
Items took a bit long to arrive and one arrived damaged BUT the service from the laides in customer service is second to none. Friendly, helpful, so easy to deal with, always happy to help, would def recommend and will def buy from here again.
...Westco Partnership Ltd
|
Very pleased with toilet seat.
No problems ordering it.
...Patricia
|
order received at 0815 Friday 220113 thank you
...mr peter cappellini
|
£
£20.07 
