Everything went very OK but delivery. I placed the order and made the payment on December 23rd, 2010, with a kind request for special care since it was kind of an emergency.
I received a message advising that delivery was CONFIRMED (not estimated) on DEC 30th (refer to my order), but actual delivery took finally place on JAN 7th.
You may agree that £25.20 fee for 15 days to cross the channel (I live in Paris) is difficult to accept for me especially during such a cold winter :-(
I certainly will not renew the experience, although you have good products at very competitive prices because one can not afford to wait for 15 days to have his heater fixed during winter time.
...Raymond TOPIN
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Everything received as requested. Many thanks
...Ian Castledine
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Jeanette and Christine have been unbelievably helpful tracking down a sink and waste unit for me. It's wonderful to have a friendly voice on the end of the phone.
Very many thanks
...Dr Nick Webb
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Excellent service, very efficient
...Philip McElhinney
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I have ordered from MyTub numerous times and have always been impressed with both the ease of ordering, updated communication and the products purchased.
This Company provides Customer Service at its best and cannot be faulted.
I can highly recommend MyTub and will continue to place orders with them in the future.
Andy Yates
Andy Yates Fitting Services
...Andy Yates - Andy Yates Ltd
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Product is fine & has been fitted - only complaint is that it was delivered the day before that agreed & as noboby was in it was left propped up outside.
...Jim Stonehouse
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Great service. Regular communication. Order arrived on time. Id recommend mytub to anyone.
Alex
...Alexandra Dalton
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Excellent customer services. Very fast response to e-mails.
I shall use you again and recommend to others.
...Brenda Bell
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Very efficent service . Because of the fragility of the goods we had to collect them but the delivery charge was refunded very promptly
...MRS S PILLING
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Thanks for your help... I needed to contact Twyford for help with the "S" type toilet.
Regards,
Ralph Wood
...Ralph Wood
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£
£1997.82 
