Good initial customer service after placing my order online. I had duplicated an item on my initial order so customer services rang to alert me and amended the order to correct the required quantity. Lead in times were quite lengthy 4 weeks for my order so I had to ring MyTub on the day prior to the expected delivery date to get an update, delivery was then arranged for a date convenient for myself. There are an extensive range of Items on the website all of which are competitively priced. I am satisfied with the service provided and have placed a further order with MyTub.
...David Collins
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Good service overall, website easy to use, goods delivered as forecast & very reasonable prices. Ill be happy to use MyTub again.
...M Roberts
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.
...Bernard Adams
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First class service and price.Would order again.
...ALAN A V PAGE
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Many thanks for an excellent service as always.
...Gavin Hall
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The goods were delivered safely nice and early this morning, bang on schedule. Great service from all involved, thank you.
...A F Leader
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First class service. Speedy, value for money,would & will use again and again.
Many many thanks. Phil
...Phil Matthews
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very good and prompt service. I really like how I was kept in the loop from order till delivery. Thank you very much
...Zakiya Hanslot
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Great quality product and fast delivery. Thank you
...Della List
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Brilliant service!!! Ordered part on Monday, delivered on Tuesday.
...Emily Phillis
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£
£1997.82 
