I placed my order for a basin and brackets on Thursday, 30 Nov 2011. Correspondence from Christine kept me informed of the estimated delivery date and on Friday 02 Dec 2011 Christine gave me the confirmed delivery date of Monday 05 Dec 2011.
The basin and brackets were not delivered on the confirmed delivery date of Monday, 05 Dec 2011. When I emailed to let My Tub know, Jeannette responded promptly and professionally. The basin was damaged and another one put on order to be delivered to me on Wednesday 07 Dec 2011.
This was delivered this afternoon which completes my order and I am satisfied with how everything was handled.
If I need any other bathroom or kitchen supplies in the future, I would not hesitate to purchase them from My Tub again.
Thank you.
Debbie Warner ...Debbie Warner
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Arrived fine and worked perfectly. No problems. Thanks
...Stewart Cross
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Excellent customer service all round and prompt delivery! ...A Gill
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Very good service
Bend over backwards for there customers
Thank you ...simon chambers - SDC Plumbing
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Fast delivery. Very happy with item ...JULIAN KING
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Very pleased with goods, had searched for days to find the exact basin I was looking for and found it straight away on mytub! Ordered and received everything in excellent order.
Would recommend to anyone quality etc is exactly as stated and the service is excellent.
Have given out the website address to a few friends so hopefully they should order from mytub, a great website, good value and extremely helpful with any queries!
10 out of 10
...Mrs Marian Milne
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Excellent service,
And was kept informed on the progress of my order throughout the process, i will be recommending your company to other people in the future.
Thanks for all your help
James ...James Mcgarry
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superb service, frequent contact and updates and speedy service. would definitely use again thanks ...jeemy - jawl architects
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Very good service
Good Product
Also very good customer services,
Thank you
...Praful Ratanshi
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1st time using this company excellent service from start to getting the order thanks again will use you again ...Walter Carr - Walter Carr
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