My initial enquiry was dealt with promptly and courteously. I was kept up to date regarding my order, which was delivered on time and in perfect condition.
...Ian Parkinson
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Thank you for ensuring that I got the parts before Christmas due to the parts being out of stock.
However I would not have ordered from you if your website had told me that you were out of stock when I placed the order!!! I had to pay the shipping to get the parts on time.
Customer support was great!
Miss-leading customers at point of order first class!!
Oppertunaty of a repeat order from me...........nil!!! Priceless!!!!
...Philip Gould
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Took 3 weeks to deliver. To be fair, communications were good, but for an online seller claiming that items were in stock and delivery in 2-3 days, the overall service was pretty poor. Under the circumstances, i would have expected more of an apology or discount off next order - otherwise i might as well go to my local plumbing centre next time.
...Mr Christopher R Henry
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I have no complaints at all - the part was delivered on time and there was no problem with the order.
Thanks
...Stephen Perry
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Was kept fully informed about the progress of the order, and the re-delivery was organised very efficiently. Could not fault the service in any way. Congratulations.
...David I Hutchison
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Super prices! delivery very quick, thanks. Will remember you, your in my favourites
...J Nedly
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Good products,delivered on time,great service.
...honeywell bs
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My order was completed in good time, the website was easy to navigate and I was kept informed all the way through from order, dispatch and estimated delivery. My only comment would be that the items were just in a clear bag, and not boxed, which considering it contained some fairly delicate filters, this surprised me somewhat. But despite this, my order arrived safely. Very happy. Thanks.
...David Bell
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The order arrived promptly will use again
...Darrall Kitchen
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Its when things does not work out ok you really see what good customer service is all about. I made a mess and MyTub customer service straightened it all out for me. It really made my da. Thanks guys!
...Tore Saanum
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£
£1997.82 
