Amazing prompt delivery, fantastic after sales after problem with wrong item delivered refunded within 24 hrs. Cant praise you any better
Thank you
...Peter Scott
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.
...Bernard Adams
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very good service collected items next day from local plumbase cannot fault overall service
...andy stoner
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Thanks for your excellent service. Will use you again when necessary
...Norman Kaye
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Dear Sir
Please your packing is very ok especially way and manner the items was labeled very good. The only problem is the delay.
...OLANIYAN OLALEKAN - ROMEKAN GLOBAL ENERGY LTD
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Excellent, efficient will definite use again
Thanks
...Stephen meakins
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Very pleased with service and product, thank you
...alexandra richardson
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arrived in a couple of days will deal with you in again and would recommend your company to others thanks.
...Mr RW Bain
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Brilliant service, easy to use website and very fast delivery. The product I bought was supplied by the Plumb Centre who could not help me - I got all the help I needed from My Tub and it was cheaper! Many thanks.
...Helen
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You have a very good web site that is easy to use. Your customer service is very good. You responded promptly to my query and gave me regular updates re my order. You despatched my order promptly. Thank You
...Mrs JH Phillips
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£
£1997.82 
