While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive.
...Conor Donnelly
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Excellent service. Order was complete and delivered on time. When I phoned with a query reply was helpful and friendly. No further comment.
...Anne Pritchard
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Excellent service. The product arrived on the date promised and was exactly as described. Thank you. Will definitely use again.
...Mark Robinson
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thanks. your response was prompt and helpful especially in the face of so many changes to the order and availability.
Vinay.
...Vinay Thadani
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It is disappointing that you refuse to post small items when I was happy to pay internation postage with signature / insurance. The cost of sending 3 small items that would basically fit into an envelope is extremely high and to insist on courier service is disappointing.
Regards.
Alwyn Kennedy JP Vic
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Very sorry but we are not geared up to use the royal mail for deliveries.
Regards
MyTub
...Alwyn Kennedy JP
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Great service, competitive pricing. Would definitely recommend MyTub to others.
...Sarah Johnson
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Good service even when parts are hard to get , kept me informed thank you !
...steve westley - westleyhire ltd
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Good service, goods arrived on time.
...Richard G Naden
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I am very impressed with your service and will definately recommend you to my friends and my friendly
...Anne Aggiss
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Pretty slow delivery
...Peter Lythgoe
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£
£1997.82 
