Swift delivery as promised. Very helpful staff on chatline
...Mark Edgar - Lincolnstudentlets
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You were very charming & helpful & the part arrived efficiently the next day by UPS. I thought the part was the wrong one as it did not fit as expected & think I left a panicky message on your answerphone, but we have made it fit & all is OK and I Have hot water again so many thanks.
...susan henshall
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HAD TO WAIT NEARLY TWO WEEKS FOR THE ORDERBUT OTHERWISE NO PROBLEMS
...michael john smith
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Excellent service,
Excellent Commumication.
Would consider purchasing again.
Thank you
...Ivan Humpage
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Excellent service, well done. Part arrived as promised in 2 days.
...Geoff Tyler
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Easy to use website.
Order recieved on advised timescale.
Very good service.
...John Tobin
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quality product at a great price
...david gauld
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I placed an on line order for replacement parts for my 5 year old boiler. The process was very simple and efficient. My Tub kept me well informed as the order was processed and dispatched including notice of the day of delivery. I can recommend this company.
...nigel - warren
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Hi there.
The first thing that went wrong was that the delivery date was shown to be very quick (which is why you got the order) - it was only when i had actually ordered the item that you subsequently informed me of the true delivery date, which was too far ahead to be of any use to us as we needed the toilet fixed before New Year's Eve as it was my birthday and we were having a party.
However luckily i rang and spoke to Laurie who was extremely polite and helpful and he took the trouble to check with the supplier for me if the item was in stock (which it was) and then arranged for the item to be delivered very very quickly. He deserves a medal as we were then able to fix the problem. He also took the trouble to wish me a happy birthday, which was above and beyond the call of duty.
Wou
...Clarry Marriott
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Very pleased once again with your service. My order arrived as advised.Many thanks.
...Mrs B.Wootton
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£
£18.44 
