Sir/Madam,
I run a relatively small maintenance company where cost/profit ratio is king. I am also new to "my Tub." I placed my first order, today, over the internet, a lady called me back to ensure I was receiving best value for money for my requirements.
The lady suggested a change which I was very happy with, which means as a result I felt extremely valued and not just a number.
Now I will go to you guys first without question.
Thank my congratulations on running a very impressive company ...Dave Turner
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Customer service from MyTub was excellent. Steve and Samantha kept me well up to date with the delivery status of my order. I will definitely use MyTub again. ...Stephen Hanmer
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It took a bit of time for the goods to arrive, but fortunately they were not urgently required. The delivery invoice had an incorrect street number on it but the delivery man used his initiative and called me, so the goods got delivered. A couple of glitches but nothing that would prevent me dealing with your company again. Thanks. ...gavin johnston
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I have found your service especially that of your technical department, helpful, knowledgeble and where you did not know the answers you went out of your way to find them - Thank you.
I have also found your delivery service and customer care very professional. ...Ronnie Golding
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A 1st class service. I used the online chat facility to check that the part was in stock. Once I placed the order I was contacted and informed that the regular delivery service could not guarantee delivery before Christmas. The express delivery arrived within 30hrs ... System repaired and customer happy. ...Alan Downie
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would recommend mytub without question, surerb service and delivery as promised with trackable postagenot needed
well done and thanks
...p.smith
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Excellent service for a part that couldnt be sourced anywhere else.
...Janet Davis
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Product speedily arrived on time. Exactly as ordered. Will definitely use your company again. Thank you ...Barbara Butcher - The Mitre Inn
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excellent service, happy to recommend to any other buyer ...H W Gravell
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Service was excellent - kept fully informed.
Product fine, except that the Seat Pillars had no screw slot I had to cut my own.
No problem with the website. ...Mr LDJ Clark
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