|I rang prior to placing my order and was told it was in stock and if ordered would be with me in 2 or 3 working days, I placed the order and was emailed with the confirmation giving a much later delivery date, this was disappointing but I had paid and the price was good so left the order as it was. The screen arrived on Friday as stated and within the time I requested and I am pleased with the item. However because of the delay between when I was originally told I would receive the item and when we eventually did some inconvenience was caused.
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Sorry for your inconvenience, we do endeavor to deliver as the stated "Normally Stocked 2-3 days delivery" however we do sometimes run out of stock. For any future orders you c
...Mrs Christine Simmonds
|My Tub managed to locate my discontinued taps, where others had failed - and they were delivered earlier than expected
|Unit received as described, within time frame stated.
|Brilliant service. Told me exactly when my order would be delivered and at a competitive price. Will definitely use My Tub again. Thanks
|A really great service. Very competitive price, and quickly delivered.
|Nice taps, delivered as promised.
A conservative delivery estimate which is achieved is much better than a shorter estimate not achieved - even if the former actually delivery lead time is longer than the latter i.e. if you say 5 days and it takes 7 days thats worse than saying 10 days and getting it in 10. Ideally of course you would reduce your estimated lead time 10 days to 5, or whatever and still achieve this shorter time.
|Excellent service and prompt response to order change requests. I will definitely be ordering from you again in the future.
|I continue to recommend My Tub for their excellent and responsive service. Helpful and efficient customer services.
...Mrs A Emmett
|Hi, I found the service very good and quick ,The lady i spoke to in customer service top class and would use your firm again. yours Mr K DAVIES