Laurie was brilliant. The item I wanted was obsolete but 1 was available, I couldnt order it on the website , laurie enabled it while I was on teh phone to him. The order was delivered next day and my shower doesnt leak anymore and I can turn my water on. All enabled because laurie at mytubs cared enough to sort out my £155 order. Faultless service and delighted to send this feedback
...ian goulding
|
Took 3 weeks to deliver. To be fair, communications were good, but for an online seller claiming that items were in stock and delivery in 2-3 days, the overall service was pretty poor. Under the circumstances, i would have expected more of an apology or discount off next order - otherwise i might as well go to my local plumbing centre next time.
...Mr Christopher R Henry
|
A perfect item with fast efficient delivery.communication and service excellent.thank you.
...MR PAUL KIME
|
Excellent service. Good communication. Many thanks.
...Lesley Evans
|
All good
...David Vale
|
fast good service.thanks.
...jeremy riley
|
Outstanding service from beginning to end. The technical advise was spot on. Speedy delivery. Highly recommended.
...Diana Vaughton
|
Excellent service really helpful with issues and put the customer first
...Mr kevin duddy
|
The parts for my Ideal Standard lavatory were delivered as promised.
I was kept informed as the order progressed, so cannot fault your
delivery system.
The parts proved difficult to fit new hinges for a Space toilet seat
as Ideal Standard, in their wisdom, changed the seat design and although
my toilet was delivered well after the change, it was still the old model.
However, with a bit of cutting and fiddling, I got it to fit.
So I cant complain at all about MyTub, but am very unhappy with
Ideal Standard and wont be buying their products in future. The hinge should
never have failed in the first place
...Andre Botherway
|
Received order as described on date given by a friendly man in a van!
...Maria Spicer
|
£
£1106.36 
