We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way. ...Barry Elder
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Easy to navigate site. delivery one day after anticpated. surprised that you passed order onto your supplier, but overall well satisfied and would use again. ...David Wills
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Thank you for the prompt and helpful service in providing the part ordered. I shall certainly be recommending you to others and using you again. ...Neil Scroxton
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Good service delivered exactly as promised
Regards
Bill Clark ...William Clark
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Great service! Item was despatched quickly and received in perfect condition.
...Tim Mobbs
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excellent price quick delivery time ...JAMES MORLEY
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Spares for Baxi boiler arrived safely in good time.
Many thanks ...Colin Brown
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Great product! Had a minor issue with delivery as the product was out of stock but te customer service team were in contact very quickly over the websites service. Highly recommend. ...Magid El-Amin
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Hi
I have just used your site to order a spare part and thought you might like
to know that your site is the best one I have been on for ages in terms of
clarity, ease of use and information. Can't fault it.
Kind regards ...David Sandeman
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VERY VERY VERY HAPPY, ALTHOUGH I COULD HAVE BOUGHT IT CHEEPER, YOUR EXCELLENT SERVICE MADE UP FOR IT AND MY OAP CUSTOMER IS NOW WARM AND HAPPY
VERY VERY IMPRESSED,,,,, SO THANK YOU VERY MUCH ...all fife plumbing and heating
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