|Not delivered on time, as for some reason item left off van.
However, customer services dealt with it quickly and efficiently, calling me back to keep me updated. Item was then delivered the next day.
|item was damaged so had to order a new part.
|Not delivered on stated day 22 Feb but was delivered the next day, and delivery driver apologised for delay. Also, I got rapid and courteous email response when I reported non-delivery. Apart from that , website easy to follow, and price the best I could find.
|Very helpful finding an alternative to an out of production control panel, but the best thing was whizzing it to me next day after ordering very late in the day! Well done!
|Fantasic company. Really helpful by phone and email. Order dispatched within 2 days as promised. A pleasure to deal with which is so rare these days. Would recommend.
|Thank you for the exceptional service and prompt delivery on the day requested.
|Excellent service, prompt and very efficient. " The John Lewis of the plumbing industry".
|wonderful service, product at a good price, kept informed on progress of order and fast delivery. Will certainly use again and recommend so easy to order online. Thank you.
...Christine A McCready
|Appaling service . It took 18 days to deliver this item and that was after three phone calls by me asking you when the item would arrive. Victoriaplumb deliver the next day. You need to sharpen up or go under.
t pm cairns
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Dear t pm cairns
Very sorry for the delay with your order, however this item is obsolete and Ideal Standard have a two week delivery for thier obsolete items as standard, please feel free to contact them direct for confirmation.
Thank you for your advice re VictoriaPlumb, we are in a totally different market place to them. VictoriaPlumb sell cheep unbranded rubbish (in our opinion) imported in bulk from China, stocked high with massive profit margins slapped
...t pm cairns
|Very please with the service and the prompt supply of the goods ordered. Communication and customer care very good.