Order very easy. Item received fast and on time. Thank you ...Mrs L M Parker
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Fantasic company. Really helpful by phone and email. Order dispatched within 2 days as promised. A pleasure to deal with which is so rare these days. Would recommend. ...Katie Jeswani
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Excellent, kept me informed, would recommend ...Sean Garton - Paragon Management Services
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Fantastic customer service, highly recommended ...Tim Loud
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Thank you, the smoke alram was delivered to my Aunt on Friday as promised. Unfortunately I was going to get in touch because the alarm is faulty. My Aunt has had one of these alarms for 11 years and this is the first time she has had to replace it so she is well used to how they work. She followed the instructions but now the alarm wont stop bleeping and she has had to put it into a cupboard for some peace! Of course she cant return it by post while its bleeping for secutiry reasons! I would welcome your advice. ...Susan Campey
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Painless to order and delivered promptly to my door. Excellent service ...Ken Lamb
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful. ...Bernard Adams
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The service was good. It came when you said it would and the response to my order was fast.
Sadly it did take 3 weeks to get it here, which did seem a very long time and will mean if I need it in a hurry Ill look for another supplier.
Thanks
Katy
...Katy Dodd
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Excellent customer service ...samantha hastings
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Sent the wrong part 4 days after scheduled delivery date - not so good so far! ...Shaun Moore
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