The parts were delivered when promised, all communication prior to delivery was helpful in managing my expectations.
Parts appear to be correct, though not yet fitted.
Would recommend MyTub to others.
Regards,
David ...D A Grace
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As always, excellent service and prices. ...John Cruickshank
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Great service and amazing prices at least 10% cheaper than a few other sites I tried. Will definitely use myTub again.
The delivery was on time - particularly like the regular email updates to let me know how the order is progressing. ...Praba Kugathasan
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Thanks for the excellent service, also the staff were most helpful in helping me choose the best product ...Matt Quinn
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The anti-vibration mounting mat for my pump works really well the pump operates quietly. ...Dr Ian Garth Higginbotham
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Thanx for your help, good price, got what I asked for and accurate delivery date. ...Gloucestershire CCC
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The service was exeptional. From speaking to staff to confirm the availability of the part to the very fast delivery time i arrived the very next day before 8.30am. Thank You.
...David Clark
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A first class service
my order was delivered within 24 hrs of my submission to My Tub
Item was as requested and in good condition- (in fact fitted and functioning !)
Friendly and cheerful delivery person from Bath! 2 miles distant
What more could I ask!
If only the original item(s) sent direct fromTwyfords had been correct and fit for purpose - however that was a very very long and involved stressful "cock up!"- for which I received no apology or feedback
A Nash ...ANTHONY NASH
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Service and delivery excellent ...Dougie Skinner
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Disappointed, did not receive goods on date given. On further enquiry to My Tub customer service, adviser who was apologetic and took my details but did not phone me back with progress update, I had to re-phone for progress update and was advised by a more than helpful adviser that my order had not even been picked up by the courier for delivery and was awaiting dispatch. Had an e mail the following day with update on expected delivery date, unfortunately no will be home to receive goods on this date and will have to see what the courier does as I have been told the goods need a signature on receipt.
Not happy especially with the cost of £12 delivery charge. Post office do Special delivery next day service starting from £5 and order can be picked up locally if no one is home o ...Geoffrey LLoyd Evans
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