|The product was in good condition and simply did the job, it was delivered very quick. Highly satisfied.
|On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even
|Great and prompt service thank you.
|Very imoressed with your service, from ordering up to and including delivery. Would certainly use you again.
|I did wonder when I had an e-mail delaying delivery confirmation for a week, but 3 days later delivery was was confirmed and Sunvic valve and actuator arrived on the day quoted. I will have no hesitation in buying from you again.
|Fantastic service, great comms. Would thoroughly recommend!! Wont hesitate to use again. Thanks!
|Many thanks for a prompt delivery and responce to miss order
|Part was not left as asked and had to rebook the job as it didnt arrive in time!!
...Oil Heating Specialist
|Fantastic customer service
Item is perfect Really pleased with it
Would certainly recommend company to anyone
|Very please with the service and the prompt supply of the goods ordered. Communication and customer care very good.