I received my order on the 7th July, which was the date confirmed. so I was happy with this.
Before I actually made the purchase, I made various queries regarding the product to ensure that it was the right one and Jeannette who dealt with my queries was very responsive, patience and helpful.
I am happy with my purchase with my tub as not only I received great customer service, you are also the cheapest I could find.
Thanks
Jennifer ...Jennifer Chan
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Delay in getting the order to me because the item was discontinued but they did obtain it & send it. It arrived & a week later I got an email to say it would be delivered next Monday. Not impressed with that communication. ...PETER A SMITH
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Three weeks is a long time to wait, however communication was excellent helpful and responsive. We are happy with the product.
Kind regards
Julia ...Julia graham
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A hard to find product was available off the shelf. No hassle, excellent service. ...Philip Kolbe
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good prompt service at a competetive price. ...Paul Wagstaff
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Unfortunately, despite adding a note for the item to be left with a neighbour at the time of my order, and having received conformation of my note from MyTub, the item was still taken back to the depot from whence it came. To rub salt into the wound, Deborah, from MyTub, called me on the morning of delivery to ask what should be done with the item if no one was available to receive it. I wasnt able to take the call at the time and by the time I did return her call, the delivery had already been returned!
...Aquarius Plumbing Services
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I can only say good things about my purchase from MY TUB. the quality
of customer service was very good. I thought we had a problem with my purchase, but Christine resolved that very quickly. the item I purchased was a top quality item at a very fair price with delivery included, excellent. I would recommend MY TUB unreservedly. ...edwin corrance
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Hi I G Fatih got my order well received thanks in advance for cooperation ...G Fatih
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Excellent service. Item arrived on day requested and early in the day so didnt require hours of waiting and a wasted day.
Would definitely use again. ...Les Green
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Could not fault anything. Great product and delivery was the best ever. ...Phil Lawson - Lawson.Phil
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