|I can only say good things about my purchase from MY TUB. the quality
of customer service was very good. I thought we had a problem with my purchase, but Christine resolved that very quickly. the item I purchased was a top quality item at a very fair price with delivery included, excellent. I would recommend MY TUB unreservedly.
|The component has finally arrived after 3 attempts to send it!
I was a bit surprised by the size of the box it was packaged in - it would probably hold about 1500 of these components!!!
|Website - fine
Price - fine
Delivery price - good
Delivery communications - fine
Delivery period - slower than originally expected
Overall service - would use again.
|Great customer service,very competitive priceing and fast delivery thankyou and will defiantly be back
|ordered two parts one was wrong when delivered. Phoned office they ordered correct part and it was delivered next day. Things do go wrong and it shows how good a company is in how they put it right in this case top marks. Will use MyTub again Great Service.
...Mr Eric Cantrill
|Took ages to deliver. Should have warned of this before taking payment.
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We are sorry, some times items are out of stock and can take some time for delivery.
...Mr. Andrew Coleman
|As described and as ordered with speedy delivered.
|Ordered thermostatic valve Friday 1555 received Tuesday AM. Thank you for prompt response. Valve fitted and shower now working well.
| Your 7-10 day delivery was way out,almost had to cancel. Then the
incorrect item was delivered, after a bit of research i found this was down
to City Plumbing who eventually supplied the cistern. Your people very
helpful and most of all kept me informed as to what was happening. Good
communication counts for a lot,no problems with buying from My Tub in the
|Thanks for the excellent service, I collected the goods from the local suppliers as you suggested to prevent delivery charges and everything went smoothly. Your customer service is especially good and not as common as you would expect nowadays so thanks again.
M W Kean